New Required Time Zone Validation (Hard Stop)
Release Date: 8/14/26
Overview:
To improve sample timestamp accuracy and prevent future data discrepancies, HealthPro is implementing a new mandatory Time Zone Validation feature.
Incorrect or missing time zone settings can result in inaccurate sample collection and processing timestamps. To help ensure data integrity and consistent timestamp reporting, users will now be required to configure their time zone before accessing HealthPro functionality. This change supports ongoing efforts to prevent timestamp-related issues identified during recent sample investigations.
What Is Changing?
Beginning with this release, 4.11.0, HealthPro will validate a user's profile settings immediately upon login.
If a time zone has not been configured in the user's profile:
- The user will be presented with a "Time Zone Required" hard stop message.
- The user will be prevented from navigating anywhere within the application.
- Access to all HealthPro pages and functionality will be blocked until a time zone has been selected and saved.
- The user will be directed to their Profile Settings page to configure the appropriate time zone.
Once a valid time zone has been selected and saved, the user will be able to continue normal use of HealthPro.
Why This Change Is Important
Accurate time zone configuration is essential for ensuring:
- Correct sample collection and processing timestamps
- Consistent data reporting across sites and users
- Improved data quality and traceability
- Reduced need for manual investigation and correction of timestamp discrepancies
This safeguard helps ensure that sample-related activities are accurately recorded and supports the integrity of downstream reporting and analysis.
User Action Required
All HealthPro users should verify that their profile contains the correct local time zone before performing sample-related activities.
To review or update your time zone:
- Navigate to Profile Settings.
- Select the appropriate time zone.
- Save your changes.
Users without a configured time zone will be unable to access HealthPro until this information has been updated.